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PENTAGON FEDERAL CREDIT UNION
28,887
2024 HMDA records
19
Counties (detailed data)
Source: 2024 HMDA filings, CFPB. LEI 549300FX7K8PTEQUU487.
County-level lending, 2024
| County | Originations | Median rate | Denial rate | Volume |
|---|---|---|---|---|
| Maricopa County, AZ | 179 | 9.000% | 32.9% | $39,085,000 |
| Pima County, AZ | 35 | 8.750% | 30.1% | $6,155,000 |
| Benton County, AR | 24 | 6.625% | 26.8% | $6,870,000 |
| Madison County, AL | 21 | 6.625% | 40.4% | $6,105,000 |
| Pinal County, AZ | 20 | 9.000% | 37.0% | $3,330,000 |
| Jefferson County, AL | 14 | 8.375% | 46.2% | $2,930,000 |
| Mobile County, AL | 12 | 8.625% | 38.7% | $2,920,000 |
| Yavapai County, AZ | 12 | 8.750% | 23.5% | $2,560,000 |
| Pulaski County, AR | 10 | 7.125% | 40.0% | $3,090,000 |
| Montgomery County, AL | 9 | 6.625% | 38.9% | $1,795,000 |
| Mohave County, AZ | 9 | 9.375% | 50.0% | $1,545,000 |
| Washington County, AR | 8 | 6.812% | 41.2% | $1,540,000 |
| Yuma County, AZ | 8 | 9.125% | 29.4% | $970,000 |
| Baldwin County, AL | 7 | 6.625% | 45.2% | $2,675,000 |
| Cochise County, AZ | 7 | 6.375% | 29.4% | $1,355,000 |
| Limestone County, AL | 6 | 9.188% | 9.1% | $1,340,000 |
| Coconino County, AZ | 5 | 9.000% | 28.6% | $815,000 |
| Matanuska-Susitna Borough, AK | 5 | 9.000% | 37.5% | $1,415,000 |
| Coffee County, AL | 5 | 5.625% | 30.0% | $1,275,000 |
Consumer complaints on record
788 mortgage-related complaints about PENTAGON FEDERAL CREDIT UNION appear in the CFPB Consumer Complaint Database. Most common issues:
| Issue | Complaints |
|---|---|
| Trouble during payment process | 277 |
| Applying for a mortgage or refinancing an existing mortgage | 200 |
| Closing on a mortgage | 105 |
| Application, originator, mortgage broker | 74 |
| Loan servicing, payments, escrow account | 45 |
| Struggling to pay mortgage | 45 |
| Loan modification,collection,foreclosure | 24 |
| Credit decision / Underwriting | 18 |
Source: CFPB Consumer Complaint Database (mortgage products). Complaints are consumer-submitted and unverified; volume correlates with company size.
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