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Navy Federal Credit Union
182,680
2024 HMDA records
70
Counties (detailed data)
Source: 2024 HMDA filings, CFPB. LEI 5493003GQDUH26DNNH17.
County-level lending, 2024
| County | Originations | Median rate | Denial rate | Volume |
|---|---|---|---|---|
| Maricopa County, AZ | 1,282 | 8.750% | 24.1% | $250,270,000 |
| Pima County, AZ | 235 | 7.950% | 21.2% | $45,835,000 |
| Yuma County, AZ | 209 | 7.700% | 24.5% | $34,365,000 |
| Madison County, AL | 202 | 7.250% | 14.5% | $47,140,000 |
| Pinal County, AZ | 189 | 8.350% | 25.8% | $32,205,000 |
| Baldwin County, AL | 178 | 7.250% | 17.7% | $36,180,000 |
| Jefferson County, AL | 113 | 8.150% | 27.0% | $19,935,000 |
| Mobile County, AL | 111 | 7.125% | 28.1% | $18,525,000 |
| Benton County, AR | 109 | 6.500% | 15.2% | $36,095,000 |
| Montgomery County, AL | 89 | 7.375% | 27.4% | $15,765,000 |
| Cochise County, AZ | 82 | 7.825% | 18.7% | $13,840,000 |
| Yavapai County, AZ | 82 | 7.395% | 23.4% | $20,490,000 |
| Shelby County, AL | 74 | 8.300% | 23.7% | $16,060,000 |
| Anchorage Municipality, AK | 68 | 6.125% | 27.1% | $23,310,000 |
| Coffee County, AL | 67 | 6.625% | 11.5% | $11,595,000 |
| Pulaski County, AR | 65 | 7.125% | 34.4% | $11,535,000 |
| Mohave County, AZ | 63 | 6.875% | 23.8% | $13,945,000 |
| Lee County, AL | 61 | 7.450% | 29.0% | $11,535,000 |
| Limestone County, AL | 45 | 6.750% | 11.1% | $11,135,000 |
| Russell County, AL | 38 | 7.170% | 24.1% | $5,590,000 |
| Saline County, AR | 37 | 6.375% | 16.9% | $8,805,000 |
| Tuscaloosa County, AL | 37 | 7.875% | 28.0% | $5,705,000 |
| Elmore County, AL | 35 | 7.250% | 23.0% | $7,545,000 |
| Washington County, AR | 32 | 7.775% | 23.0% | $6,650,000 |
| Matanuska-Susitna Borough, AK | 31 | 6.750% | 26.6% | $8,675,000 |
| Houston County, AL | 30 | 6.750% | 13.6% | $5,540,000 |
| Faulkner County, AR | 27 | 6.250% | 16.7% | $5,105,000 |
| Coconino County, AZ | 26 | 7.500% | 24.5% | $8,940,000 |
| Autauga County, AL | 25 | 6.375% | 17.4% | $4,735,000 |
| Fairbanks North Star Borough, AK | 24 | 6.000% | 25.5% | $5,420,000 |
| Morgan County, AL | 23 | 7.650% | 23.0% | $3,455,000 |
| Dale County, AL | 23 | 7.125% | 17.0% | $3,295,000 |
| St. Clair County, AL | 21 | 9.250% | 21.1% | $2,795,000 |
| Lonoke County, AR | 21 | 6.375% | 12.2% | $3,905,000 |
| Calhoun County, AL | 18 | 7.062% | 24.0% | $2,990,000 |
| Marshall County, AL | 18 | 7.763% | 23.7% | $3,740,000 |
| Kenai Peninsula Borough, AK | 16 | 7.320% | 6.5% | $4,150,000 |
| Cullman County, AL | 15 | 7.250% | 29.6% | $3,585,000 |
| Sebastian County, AR | 15 | 6.125% | 21.2% | $3,605,000 |
| Lauderdale County, AL | 14 | 8.450% | 29.6% | $2,660,000 |
| Navajo County, AZ | 14 | 7.188% | 24.3% | $3,430,000 |
| Garland County, AR | 13 | 6.375% | 15.8% | $4,035,000 |
| Crawford County, AR | 12 | 7.550% | 15.0% | $2,750,000 |
| Gila County, AZ | 11 | 6.375% | 21.7% | $2,825,000 |
| Escambia County, AL | 11 | 9.750% | 25.0% | $965,000 |
| Talladega County, AL | 11 | 7.900% | 5.6% | $1,525,000 |
| Juneau City and Borough, AK | 11 | 6.500% | 9.5% | $3,795,000 |
| White County, AR | 11 | 6.375% | 12.0% | $2,225,000 |
| Baxter County, AR | 10 | 6.000% | 9.1% | $2,510,000 |
| Chambers County, AL | 9 | 8.000% | 19.0% | $1,185,000 |
| Chilton County, AL | 9 | 7.250% | 21.4% | $1,845,000 |
| Jackson County, AL | 8 | 5.938% | 11.8% | $2,130,000 |
| Randolph County, AL | 8 | 7.250% | 20.0% | $1,590,000 |
| Etowah County, AL | 8 | 5.938% | 24.0% | $1,850,000 |
| Jefferson County, AR | 8 | 7.650% | 44.4% | $550,000 |
| Geneva County, AL | 8 | 6.688% | 30.8% | $1,390,000 |
| Blount County, AL | 7 | 6.375% | 29.4% | $1,345,000 |
| Dallas County, AL | 7 | 8.700% | 21.4% | $565,000 |
| Monroe County, AL | 6 | 6.875% | 38.5% | $450,000 |
| Santa Cruz County, AZ | 6 | 7.270% | 31.3% | $740,000 |
| Cleburne County, AR | 6 | 7.375% | 0.0% | $1,310,000 |
| Crittenden County, AR | 6 | 9.900% | 41.7% | $680,000 |
| Colbert County, AL | 6 | 10.300% | 26.7% | $900,000 |
| Miller County, AR | 5 | 6.125% | 11.1% | $945,000 |
| Henry County, AL | 5 | 5.875% | 16.7% | $1,285,000 |
| Covington County, AL | 5 | 6.375% | 17.6% | $845,000 |
| Greene County, AR | 5 | 6.875% | 0.0% | $805,000 |
| Van Buren County, AR | 5 | 6.375% | 0.0% | $1,385,000 |
| DeKalb County, AL | 5 | 6.625% | 14.3% | $1,225,000 |
| Marion County, AR | 5 | 6.250% | 27.3% | $965,000 |
Consumer complaints on record
2,163 mortgage-related complaints about Navy Federal Credit Union appear in the CFPB Consumer Complaint Database. Most common issues:
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 819 |
| Trouble during payment process | 407 |
| Closing on a mortgage | 304 |
| Struggling to pay mortgage | 188 |
| Loan modification,collection,foreclosure | 162 |
| Loan servicing, payments, escrow account | 127 |
| Application, originator, mortgage broker | 113 |
| Credit decision / Underwriting | 43 |
Source: CFPB Consumer Complaint Database (mortgage products). Complaints are consumer-submitted and unverified; volume correlates with company size.
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