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Bank of America, National Association
233,637
2024 HMDA records
35
Counties (detailed data)
Source: 2024 HMDA filings, CFPB. LEI B4TYDEB6GKMZO031MB27.
County-level lending, 2024
| County | Originations | Median rate | Denial rate | Volume |
|---|---|---|---|---|
| Maricopa County, AZ | 1,945 | 6.990% | 32.2% | $522,935,000 |
| Pima County, AZ | 321 | 7.250% | 34.6% | $49,745,000 |
| Pinal County, AZ | 135 | 6.990% | 43.9% | $24,115,000 |
| Pulaski County, AR | 126 | 6.990% | 40.3% | $21,680,000 |
| Benton County, AR | 101 | 6.990% | 29.1% | $22,605,000 |
| Yavapai County, AZ | 56 | 6.990% | 31.1% | $12,360,000 |
| Washington County, AR | 50 | 6.990% | 36.3% | $10,410,000 |
| Jefferson County, AL | 38 | 7.125% | 34.2% | $6,600,000 |
| Mohave County, AZ | 33 | 7.240% | 36.8% | $5,825,000 |
| Coconino County, AZ | 32 | 6.990% | 33.7% | $13,620,000 |
| Baldwin County, AL | 29 | 6.990% | 31.9% | $8,545,000 |
| Anchorage Municipality, AK | 28 | 7.490% | 37.6% | $6,180,000 |
| Cochise County, AZ | 27 | 7.240% | 32.4% | $3,915,000 |
| Madison County, AL | 24 | 6.990% | 31.6% | $4,580,000 |
| Mobile County, AL | 23 | 6.990% | 41.8% | $5,045,000 |
| Saline County, AR | 22 | 6.990% | 55.2% | $3,520,000 |
| Faulkner County, AR | 19 | 6.990% | 36.4% | $2,835,000 |
| Shelby County, AL | 19 | 7.240% | 37.0% | $3,475,000 |
| Lee County, AL | 18 | 6.990% | 40.0% | $3,000,000 |
| Navajo County, AZ | 16 | 6.933% | 12.9% | $5,340,000 |
| Limestone County, AL | 14 | 7.120% | 21.7% | $1,640,000 |
| Matanuska-Susitna Borough, AK | 13 | 7.490% | 38.6% | $1,995,000 |
| Craighead County, AR | 12 | 7.120% | 46.9% | $1,980,000 |
| Juneau City and Borough, AK | 11 | 6.990% | 14.3% | $1,595,000 |
| Gila County, AZ | 10 | 6.990% | 32.0% | $3,070,000 |
| Yuma County, AZ | 8 | 7.490% | 51.4% | $17,120,000 |
| Montgomery County, AL | 8 | 6.433% | 46.7% | $1,200,000 |
| Jefferson County, AR | 8 | 6.312% | 61.4% | $1,100,000 |
| Calhoun County, AL | 7 | 6.740% | 50.0% | $875,000 |
| Tuscaloosa County, AL | 7 | 6.750% | 52.0% | $3,085,000 |
| Garland County, AR | 7 | 7.490% | 25.0% | $865,000 |
| Pope County, AR | 7 | 6.990% | 50.0% | $1,045,000 |
| Fairbanks North Star Borough, AK | 7 | 7.490% | 28.6% | $725,000 |
| Kenai Peninsula Borough, AK | 6 | 7.490% | 48.1% | $760,000 |
| Sebastian County, AR | 5 | 6.750% | 33.3% | $1,195,000 |
Consumer complaints on record
46,490 mortgage-related complaints about Bank of America, National Association appear in the CFPB Consumer Complaint Database. Most common issues:
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 25,056 |
| Loan servicing, payments, escrow account | 9,298 |
| Trouble during payment process | 3,556 |
| Application, originator, mortgage broker | 2,515 |
| Struggling to pay mortgage | 2,453 |
| Settlement process and costs | 1,347 |
| Applying for a mortgage or refinancing an existing mortgage | 1,343 |
| Other | 922 |
Source: CFPB Consumer Complaint Database (mortgage products). Complaints are consumer-submitted and unverified; volume correlates with company size.
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